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Humana and The Ohio State University Reach Network Agreement

Woman speaking to a doctor

LOUISVILLE, Ky. (UPDATED September 4, 2026) – The Ohio State University Wexner Medical Center, The James Cancer Center, and OSU affiliated physicians have reached an agreement to remain in-network for Humana Medicaid and Group Medicare, effective immediately.

“Humana is focused on preserving access to care for our members,” said Adam Sayer, Market President. “We are pleased to continue our relationship with The Ohio State University. Our relationship reflects a shared goal of open communication and delivering high-quality, trusted care for our members.”

“For the thousands of Ohioans who rely on Humana Healthy Horizons, we are grounded in the goal of helping them achieve their best health. Our partnership with The Ohio State University is important to delivering on this commitment,” said Kathie Mancini, President, Humana Healthy Horizons – Ohio.

The agreement preserves in-network access for Humana Medicaid and Group Medicare members in 2026 and 2027. The Ohio State University facilities will be considered out-of-network for individual Medicare Advantage members, effective October 1, 2026.

Humana remains dedicated to maintaining a robust, high-quality provider network, ensuring its members have reliable access to trusted care and services wherever they live.  

FREQUENTLY ASKED QUESTIONS: 

Q: Why were both parties able to reach an agreement?

A: Humana and The Ohio State University continue open, good faith conversations, because we share the goal of providing access to quality care. We are pleased to reach an agreement that focused on keeping healthcare costs affordable for Humana Group Medicare and Medicaid members. 

Q: Is The Ohio State University (OSU) in-network for Humana members?

A: Humana Medicaid and Group Medicare members have in-network access to The Ohio State University facilities. The Ohio State University facilities will remain out-of-network for individual Medicare members. For individual Medicare members, The Ohio State University Wexner Medical Center, The James Cancer Center, and OSU affiliated physicians are affected by this change.  

Q: What support is available to Humana individual Medicare members?

Humana individual Medicare members are receiving continuity of care support, which includes personalized assistance to transition to other in-network providers. Members with certain medical conditions may qualify members to continue receiving treatment from their provider and to be covered by Humana at the same in-network level of benefits for a specific period. Our customer service department is available using the toll-free number on the back of member’s ID card from 8 a. m. - 6 p.m. Monday through Friday. 

Q: Where should individual Medicare members go if there is a medical emergency?

A: If an emergency happens, Humana Medicare members should always go to the closest hospital. These emergency services will be covered at the in-network benefit level, regardless of whether the hospital participates in Humana’s network. 

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