Physicians Drive Impact Across the Organization at Humana, CenterWell

From advocating for patient health through our value-based care model to making the healthcare industry more equitable to people of all races, cultures, backgrounds and experiences, physicians at Humana Inc. are committed to putting health first – for our members, patients, employees and communities.

Keep reading to learn about all the ways physicians at Humana and CenterWell drive value across our entire organization from health equity to care delivery to senior-focused health.

Health Equity & Social Impact
As part of our commitment to influencing and enabling an equitable healthcare ecosystem, our Health Equity and Social Impact team lead by J. Nwando Olayiwola, M.D., Chief Health Equity Officer for Humana Inc., works to identify and address racial and ethnic health disparities experienced by those we serve. In doing so, we work with physicians to co-create solutions that advance health equity.

In late-2022, we launched a pilot program for clinicians to equip providers with needed tools to deliver culturally competent care and strategies to neutralize biases in the clinical setting. The training program helps providers define and understand cultural humility and implicit bias and how both relate to health equity and belonging.

Care Delivery
Our successful history in care delivery and health plan administration is helping us create a new kind of integrated care with the power to improve health and well-being and lower costs.

To accomplish that, we support physicians and other healthcare professionals as they work to deliver the right care in the right place for their patients, our members. Our range of clinical capabilities, resources and tools – such as in-home care, behavioral health, pharmacy services, data analytics and wellness solutions – combine to produce a simplified experience that makes healthcare easier to navigate and more effective.

We have seen distinctive progress in Humana’s value-based agreements, which we’ve tracked for nearly 10 years and which cover approximately 3 million Humana Medicare Advantage members. Value-based care is team-based interdisciplinary care, quarterbacked by primary care physicians, which means our CenterWell physicians and Humana physicians are working toward a common goal – patient health. Humana Medicare Advantage members who receive care from value-based physicians experience, on average, better health outcomes, lower costs and more preventive care, compared to those in non-value-based settings and to Original Medicare.

Primary Care
Humana’s Primary Care Organization, including CenterWell Senior Primary Care and Conviva, is the largest provider of senior-focused primary care in the country. Between the two brands, the Primary Care Organization operates more than 235 centers in nearly a dozen states.

Operating under a comprehensive, holistic care model, CenterWell Senior Primary Care is staffed by board-certified physicians and integrated care teams who are passionate about caring for seniors. Physicians spend more time with their patients – up to 45 minutes, compared to 10 to 15 minutes in many practices. Care teams create personalized care plans, focusing on physical, mental and social well-being, designed to help patients achieve their best possible health.  

“The care model at CenterWell Senior Primary Care benefits both patients and physicians,” said Vivek Garg, M.D., Chief Medical Officer for Humana’s Primary Care Organization. “It maximizes the trust and influence of the doctor-patient relationship by empowering physicians to provide proactive, longitudinal care. This approach not only drives improvements in health outcomes and quality of care – with reduced emergency room visits and hospital admits – but it also results in higher patient satisfaction as well as greater job satisfaction for physicians.”

CenterWell Senior Primary Care and Conviva Care Centers together serve nearly 250k patients related to Medicare Advantage and other Medicare programs.

Inspire transformation in the lives of patients, in our organization and in the healthcare industry – explore open Physician and Advanced Practice Provider positions.