CenterWell Senior Primary Care Opening Propels Primary Care Network to 250 Centers

250 centers and counting!

One of the first in the industry to expand into senior primary care opened its 250^th center on June 6, further solidifying its position as the nation’s largest senior-focused primary care organization.

CenterWell Senior Primary Care is one of the fastest-growing senior-focused, value-based care providers, with plans to add 30-50 new centers per year through 2025. Centers currently operate in Arizona, Florida, Georgia, Kansas, Kentucky, Louisiana, Missouri, Nevada, North Carolina, South Carolina, Tennessee and Texas.

“CenterWell Senior Primary Care shows us that seniors want integrated care, and we’re building that at CenterWell,” said Dr. Sanjay Shetty, CenterWell President. “Our care teams form a community around their patients. Doctors spend more time getting to know and understand their patients, and doctors can rely on the nurses, medical assistants and social workers to ensure we’re meeting the needs of the whole person.”

The Primary Care Organization (PCO) of Humana Inc., comprised of the CenterWell Senior Primary Care and Conviva Care Center brands, is now positioned as a category leader as the nation’s largest senior-focused primary care provider.

“Seeing the CenterWell team of employees working hard to bring value-based care to our patients is exciting,” Shetty said. “Our growth plan to open more centers and integrate more closely with CenterWell Home Health and CenterWell Pharmacy is unique, really, in the industry. I believe it will drive healthcare transformation that will improve the lives of seniors.”

CenterWell Senior Primary Care and Conviva deliver comprehensive, holistic care to nearly 266,000 seniors across 12 states. Primary care centers are staffed by board-certified physicians and integrated care teams specially trained to treat the senior population. Physicians spend more time with their patients – up to 40 minutes or longer as needed – and care teams, including nurses, social workers, behavioral health specialists and clinical pharmacists, collaborate to create personalized plans to help patients get and stay healthy for as long as possible.

“It’s thrilling to reach the 250-center mark because this milestone is further evidence of the growing recognition that our model of integrated, coordinated, personalized care – tailored to the unique healthcare needs of seniors – can make a meaningful difference in the lives of the patients we serve,” said Reneé Buckingham, president of Humana’s Primary Care Organization.

The PCO has more than 6,000 employees who provide compassionate care that puts patients at the center of their care.

“I’m so proud of our team,” she said. “The commitment of our clinicians and health professionals to our patients and their families is inspiring and brings our purpose to life. I’m humbled by the numerous thank you cards we’ve received from our patients that tell about their experiences with our teammates.”

These centers are more than a doctor’s office. In addition to healthcare offerings, facilities include activity centers which are open to seniors in the community and not limited to patients at the clinic. Whole-person healthcare addresses social and emotional needs, in addition to physical health. Seniors can stop in any time for a cup of coffee or to chat with friends. Activity coordinators plan educational and exercise classes, movie nights, and Bingo and other games to keep people in the community active and socially engaged.

“They’re a community gathering place,” Buckingham said. “Whether we’re celebrating a patient’s 106th birthday or providing life-saving care, we’re empowering patients to improve their health and quality of life.”

CenterWell Senior Primary Care and Conviva Care Center accept patients from many different Medicare Advantage health plans, as well as some patients who have Original Medicare. To learn more about our approach to care and find a center location near you, visit CenterWell Senior Primary Care at CenterWellPrimaryCare.com and Conviva Care Center at ConvivaCareCenter.com.