CenterWell Senior Primary Care has earned recognition from the American Medical Association (AMA) as a Joy in Medicine® organization in 2025.
The prestigious recognition from the country’s leading physician’s association honors health systems, hospitals, and medical groups that prioritize proven methods to reduce burnout and enhance the professional fulfillment of doctors that comes from patient care. Organizations that meet the rigorous criteria of the
“Burnout poses real, daily challenges to physicians, many of whom went into medicine because they care about helping patients live healthier,” said Renee Buckingham, President of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care. “We’ve seen how CenterWell doctors rediscover the joy of practicing medicine in a supportive, team-based environment. Health care professionals are the core of CenterWell Senior Primary Care’s holistic, value-based model which allows them to spend more time with patients. Physicians’ well-being and career development is a top priority in our organization.”
The national physician burnout rate ebbed to 45.2% in 2023. Despite improvements, physician burnout levels remain much higher than other U.S. workers. Continued efforts are essential to ensure clinicians receive the support they need to thrive and achieve national health goals.
“Joy in Medicine recognized organizations are leading the gains made against the physician burnout crisis and help clinicians rediscover the deep rewards and joy that comes from helping patients,” said AMA President Bobby Mukkamala, M.D. “The AMA distinction honors each organization’s commitment to not only the health and well-being of the care team, but also to patients. Quality care ultimately originates from a positive and purposeful work culture where health care professionals can flourish both mentally and physically.”
CenterWell’s value-based care model prioritizes a team-based approach where physicians and advanced practitioners work alongside nurse care coordinators, clinical pharmacists, social workers and other health professionals. In daily team huddles, clinicians anticipate needs and prepare for each patient appointment, leading to more quality care time.
Unlike traditional fee-for-service, CenterWell’s value-based care model keeps panel sizes smaller, allowing for longer appointments and more personalized care. Longer appointment times allow physicians to address both acute and chronic conditions in a single visit, reducing the need for frequent follow-ups and improving overall patient outcomes.
With continued investment in clinicians well-being, career growth, and time with patients, CenterWell is setting a new standard for primary care —one that benefits both physicians and the patients they serve.
